📍 75-32 Broadway, Elmhurst, NY 11373  •  ⏰ Monday-Saturday 11:00AM-5:00PM ET Call us: +18662459549
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Terms of Service

Please read these Terms of Service carefully before using the services provided by Rupa Employment.

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the website, services, and offerings provided by Rupa Employment ("we," "us," or "our"). By accessing our website, requesting a quote, or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our services.

2. Services

Rupa Employment provides professional services as described on our website and in any written estimate, proposal, or agreement provided to you. The scope of work, pricing, and timelines will be confirmed in writing prior to the start of any project. We reserve the right to modify, refuse, or discontinue any service at our discretion.

3. Quotes and Estimates

Any quote or estimate provided is based on the information available at the time and is subject to change if conditions, scope, or materials differ from what was originally assessed. Quotes are valid for the period stated on the estimate. Final pricing will be confirmed before work begins.

4. Payment Terms

  • Payment is due according to the terms outlined in your service agreement or invoice.
  • Deposits, if required, are due before work commences.
  • Late or unpaid balances may be subject to additional fees as permitted by law.
  • All prices are exclusive of applicable taxes unless otherwise stated.

5. Scheduling and Cancellations

Appointments and service dates are scheduled by mutual agreement. If you need to reschedule or cancel, please contact us as early as possible. We reserve the right to charge a cancellation or rescheduling fee for appointments cancelled without adequate notice.

6. Customer Responsibilities

To allow us to perform our services effectively, you agree to:

  • Provide accurate and complete information regarding the requested work.
  • Grant safe and reasonable access to the property or work area.
  • Disclose any known hazards or conditions relevant to the work.
  • Secure or remove valuables and fragile items from the work area where applicable.

7. Warranties and Disclaimers

Rupa Employment stands behind the quality of its work and will address any workmanship issues in accordance with the warranty terms provided in your service agreement. Except as expressly stated, our services are provided "as is" without any other warranties, express or implied. We do not warrant results beyond what is reasonably achievable under the agreed scope of work.

8. Limitation of Liability

To the fullest extent permitted by law, Rupa Employment shall not be liable for any indirect, incidental, consequential, or special damages arising out of or related to our services. Our total liability for any claim shall not exceed the amount you paid for the specific service giving rise to the claim.

9. Indemnification

You agree to indemnify and hold harmless Rupa Employment, its owners, employees, and agents from any claims, damages, losses, or expenses arising from your breach of these Terms or your misuse of our services.

10. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Rupa Employment or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party sites and provide such links for convenience only.

12. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page, and continued use of our services after changes are posted constitutes your acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Rupa Employment operates, without regard to conflict of law principles.

14. Contact Us

If you have any questions about these Terms of Service, please contact Rupa Employment using the contact information provided on our website.

Our Process

Our Process

Simple, transparent, and built around you — here's exactly what to expect.

Tell Us What You Need

Call the office or send us a message. Families tell us about their household, their hours, and the care they are looking for. Workers tell us about their experience and the kind of job they want.

We Screen and Shortlist

We check experience and references and go through our roster to find the people who actually fit, not just whoever happens to be available this week.

Meet and Interview

You meet candidates in person or by video and ask your own questions. Take the time you need. Nobody starts in your home until you are comfortable.

Placement and Follow-Up

Once you choose someone, we handle the details and stay in touch after the start date to make sure the match is working for everyone involved.

Payment

Pay simply and securely only once the work is finished and you're fully happy. Flexible options make settling up easy, so you can get back to enjoying your home.

Book Online

Schedule Your Appointment or Call Back

Pick a time that works for you — instant confirmation.


FAQ

Frequently Asked Questions

Quick answers to what New York City homeowners ask us most.

Do you place nannies who speak our family's language?

Yes. Many of the caregivers we work with speak Nepali, Tibetan, Hindi, or English, and a number of them speak more than one. Tell us which language matters most in your home and we will look for candidates who fit.

Are you a licensed agency?

Yes. Rupa Employment Agency is a licensed New York City employment agency. We have operated from our Elmhurst office for over 15 years.

How do you screen the people you place?

We interview every candidate ourselves, go through their work history, and check references before we put them in front of a family or an employer. We also stay in touch after a placement starts, because how someone works out over the first few weeks tells you more than any interview does.

What does it cost to work with your agency?

Fees depend on the type of placement and the position, and New York law requires that we go through them with you directly before anything is agreed. Call us at (718) 205-9870 or come by the office and we will walk you through exactly how it works, with nothing hidden.

I am looking for work. How do I apply?

Come to our office at 75-32 Broadway in Elmhurst, Monday through Saturday between 11:00 AM and 5:00 PM, or call (718) 205-9870. Bring whatever work history and references you have. We place nannies, caregivers, housekeepers, drivers, restaurant and deli staff, cashiers, office workers, and more.

What kinds of jobs do you fill besides childcare?

Along with nannies, babysitters, elderly caregivers, and housekeepers, we place restaurant and kitchen staff, waiters, waitresses and hostesses, deli, grocery and convenience store workers, cashiers, sales staff, drivers, delivery workers, construction labor, office staff, and nail and threading technicians.

Service Areas

Proudly Serving These Areas

Local, fast, and reliable across the region. Don't see your area? Give us a call.

  • Upper East Side
  • Upper West Side
  • Park Slope
  • Brooklyn Heights
  • Forest Hills
  • Elmhurst

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