1. Introduction

Rupa Employment ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes the types of information we collect, how we use it, and the choices you have regarding your information. By using our website or services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Information You Provide

Name, phone number, email address, and mailing or service address.
Details about the service you are requesting.
Any information you submit through our contact forms, quote requests, or communications with us.

Information Collected Automatically

Device and browser information, such as IP address and browser type.
Usage data, including pages visited and time spent on our website.
Information collected through cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide quotes or estimates.
Schedule, perform, and manage the services you request.
Communicate with you about appointments, updates, and follow-ups.
Process payments and maintain business records.
Improve our website, services, and customer experience.
Send promotional or marketing communications, where permitted, which you may opt out of at any time.

4. SMS and Communication Consent

By providing your phone number and requesting service, you agree that Rupa Employment may contact you by phone, text message, or email regarding your inquiry, appointments, and services. Message and data rates may apply. You may opt out of text messages at any time by replying STOP, and opt out of marketing emails by using the unsubscribe link provided.

5. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

With trusted service providers who assist us in operating our business, such as scheduling, payment processing, and communication platforms.
When required by law, legal process, or to protect our rights and safety.
In connection with a business transfer, such as a merger or sale of assets.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand how visitors interact with our content. You can control cookies through your browser settings, though disabling them may affect certain features of the website.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Your Rights and Choices

Depending on your location, you may have the right to access, correct, or request deletion of your personal information, as well as opt out of certain communications. To exercise any of these rights, please contact us using the information provided on our website.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can remove it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact Rupa Employment using the contact details provided on our website.

Our Process

Simple, transparent, and built around you — here's exactly what to expect.

Tell Us What You Need

Call the office or send us a message. Families tell us about their household, their hours, and the care they are looking for. Workers tell us about their experience and the kind of job they want.

We Screen and Shortlist

We check experience and references and go through our roster to find the people who actually fit, not just whoever happens to be available this week.

Meet and Interview

You meet candidates in person or by video and ask your own questions. Take the time you need. Nobody starts in your home until you are comfortable.

Placement and Follow-Up

Once you choose someone, we handle the details and stay in touch after the start date to make sure the match is working for everyone involved.

Payment

Pay simply and securely only once the work is finished and you're fully happy. Flexible options make settling up easy, so you can get back to enjoying your home.

Book Online

Schedule Your Appointment or Call Back

Pick a time that works for you — instant confirmation.

FAQ

Frequently Asked Questions

Quick answers to what New York City homeowners ask us most.

Do you place nannies who speak our family's language?

Yes. Many of the caregivers we work with speak Nepali, Tibetan, Hindi, or English, and a number of them speak more than one. Tell us which language matters most in your home and we will look for candidates who fit.

Are you a licensed agency?

Yes. Rupa Employment Agency is a licensed New York City employment agency. We have operated from our Elmhurst office for over 15 years.

How do you screen the people you place?

We interview every candidate ourselves, go through their work history, and check references before we put them in front of a family or an employer. We also stay in touch after a placement starts, because how someone works out over the first few weeks tells you more than any interview does.

What does it cost to work with your agency?

Fees depend on the type of placement and the position, and New York law requires that we go through them with you directly before anything is agreed. Call us at (718) 205-9870 or come by the office and we will walk you through exactly how it works, with nothing hidden.

I am looking for work. How do I apply?

Come to our office at 75-32 Broadway in Elmhurst, Monday through Saturday between 11:00 AM and 5:00 PM, or call (718) 205-9870. Bring whatever work history and references you have. We place nannies, caregivers, housekeepers, drivers, restaurant and deli staff, cashiers, office workers, and more.

What kinds of jobs do you fill besides childcare?

Along with nannies, babysitters, elderly caregivers, and housekeepers, we place restaurant and kitchen staff, waiters, waitresses and hostesses, deli, grocery and convenience store workers, cashiers, sales staff, drivers, delivery workers, construction labor, office staff, and nail and threading technicians.

Service Areas

Proudly Serving These Areas

Local, fast, and reliable across the region. Don't see your area? Give us a call.

Upper East Side
Upper West Side
Park Slope
Brooklyn Heights
Forest Hills
Elmhurst

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Our Portfolio

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Privacy Policy